Trainee Internal Sales Executive

We are recruiting for a Trainee Internal Sales Executive to join this leading Heathrow agent

The role will involve supporting the sales team in achieving revenue targets by managing customer relationships, responding to inquiries and coordinating with other departments. This Trainee role will focus on providing excellent customer service, identifying potential sales opportunities, and maintaining accurate records of sales activities.

Duties.
· Assist in generating and following up on leads to drive sales.
· Respond promptly to customer inquiries via phone, email or other communication channels.
· Prepare and send quotations, proposals, and other sales-related documents.
· Collaborate with the sales team to ensure smooth execution of orders and customer satisfaction.
· Build and maintain positive relationships with customers to encourage repeat business.
· Understand customer needs and suggest appropriate products or services.
· Handle customer complaints or escalate issues to the appropriate department for resolution.
· Maintain accurate records of customer interactions, orders and sales activities in the CRM system.
· Prepare regular reports on sales performance, customer feedback and market trends.
· Assist in market research to identity new business opportunities or improve current processes.

Experience needed.
· Trainee role level, any prior experience or internships in sales or customer service is an advantage.
· Strong communication and interpersonal skills.
· Ability to multitask and prioritise in a fast-paced environment.
· Proficiency in MS Office Suite (Word, Excel and PowerPoint)
· Any CRM knowledge advantage
· Goal-oriented mindset with a proactive approach to problem-solving.

Monday to Friday 9am - 5.30pm
Salary depends on experience.

Please forward CVs to kellie.buckley@firstchoiceuk.com

· If you do not hear from us within 7 days , your application has been unsuccessful.