Trainee Air Export Clerk
09112
Posted: 14/03/2025
- £19000 - £24000
- Colnbrook
- Permanent
We are working with an Established forwarder who are recruiting for a Trainee Airfreight Export Clerk.
Training will be given in all areas.
Working with the Airfreight Export team, focus initially will be the Healthcare & BFPO operation, and long term is to cover al aspects of the business including Imports and Exports across all verticals.
Role involves.
· Working within the Export Department and being a team player.
· Working within a joint email box.
· Taking on new shipments.
· Completing Export Customs Entries.
·· Dealing with collections.
· Completing HAWB and MAWB & IATA files.
· Supporting the Supervisor.
· Administration tasks for the other departments where needed, (Filing, Scanning, invoice queries.)
· Learning all aspects of the BFPO account and completing the day-to-day operational tasks.
·
Key Tasks and Responsibilities will include:
· Be committed to excellent service quality.
· Liaising with overseas branches and internal customers
· Dealing with internal and external customers on a day-to-day basis.
· Liaise with all new and regular customers on all queries and issues through regular contact by telephone
· Take all incoming calls, and emails from customers for new bookings using appropriate documentation
· Ensure any special requirements or instructions are clearly specified
· Ensuring accurate accruals and cost accuracy.
· Accuracy and timelines of documentation (HAWB/MAWB) ensuring processing meets KPI requirements
· Review all customer instructions ensuring these are understood and followed
· Ensure full understanding and strict compliance to customs processes and procedures
· Accurate and timely management of all mandatory milestone data
· Understanding of the airfreight product including Incoterms
· Responding to customer booking and overseas agents requests
· Research and provide competitive quotations to both internal and external customers and follow to ensure good success rate.
· Entering HM Customs entry procedures (NES).
· Raising sales invoices accurately within agreed KPI timescales
· Developing effective relationships and negotiating with carriers and overseas agents
· Daily / weekly admin duties / Filling/ ETSF inventory checks / audits
· Comply with all relevant work and safety legislation, standards and organisational procedures and UK security regulation.
· Supporting on month end finance.
· To fully understand and be conversant with the standard operating procedures.
About you:
The ideal candidate will be educated in Maths and English (oral and written) to GCSE, Standard Grade or equivalent; grade A-C and be able to demonstrate highly competent computer skills in all areas of Microsoft office.
· High level of accuracy with attention to detail.
· Ability to work under pressure and to tight deadlines.
· Ability to work effectively under own initiative.
· Competent in commercial IT packages including Word, Excel, E-mail etc
· Hard working, diligent with a flexible adaptable approach.
Looking to start a career withing Freight Forwarding
· Good team player.
· Good written and verbal communication skills
Salary is dependent upon qualifications and experience.
Monday to Friday 9am-5.30pm
Due to location Car Driver preferred.
Please forward CVs to sue.stone@firstchoiceuk.com
· If you do not hear from us within 7 days, then you application has been unsuccessful.
IND25
Training will be given in all areas.
Working with the Airfreight Export team, focus initially will be the Healthcare & BFPO operation, and long term is to cover al aspects of the business including Imports and Exports across all verticals.
Role involves.
· Working within the Export Department and being a team player.
· Working within a joint email box.
· Taking on new shipments.
· Completing Export Customs Entries.
·· Dealing with collections.
· Completing HAWB and MAWB & IATA files.
· Supporting the Supervisor.
· Administration tasks for the other departments where needed, (Filing, Scanning, invoice queries.)
· Learning all aspects of the BFPO account and completing the day-to-day operational tasks.
·
Key Tasks and Responsibilities will include:
· Be committed to excellent service quality.
· Liaising with overseas branches and internal customers
· Dealing with internal and external customers on a day-to-day basis.
· Liaise with all new and regular customers on all queries and issues through regular contact by telephone
· Take all incoming calls, and emails from customers for new bookings using appropriate documentation
· Ensure any special requirements or instructions are clearly specified
· Ensuring accurate accruals and cost accuracy.
· Accuracy and timelines of documentation (HAWB/MAWB) ensuring processing meets KPI requirements
· Review all customer instructions ensuring these are understood and followed
· Ensure full understanding and strict compliance to customs processes and procedures
· Accurate and timely management of all mandatory milestone data
· Understanding of the airfreight product including Incoterms
· Responding to customer booking and overseas agents requests
· Research and provide competitive quotations to both internal and external customers and follow to ensure good success rate.
· Entering HM Customs entry procedures (NES).
· Raising sales invoices accurately within agreed KPI timescales
· Developing effective relationships and negotiating with carriers and overseas agents
· Daily / weekly admin duties / Filling/ ETSF inventory checks / audits
· Comply with all relevant work and safety legislation, standards and organisational procedures and UK security regulation.
· Supporting on month end finance.
· To fully understand and be conversant with the standard operating procedures.
About you:
The ideal candidate will be educated in Maths and English (oral and written) to GCSE, Standard Grade or equivalent; grade A-C and be able to demonstrate highly competent computer skills in all areas of Microsoft office.
· High level of accuracy with attention to detail.
· Ability to work under pressure and to tight deadlines.
· Ability to work effectively under own initiative.
· Competent in commercial IT packages including Word, Excel, E-mail etc
· Hard working, diligent with a flexible adaptable approach.
Looking to start a career withing Freight Forwarding
· Good team player.
· Good written and verbal communication skills
Salary is dependent upon qualifications and experience.
Monday to Friday 9am-5.30pm
Due to location Car Driver preferred.
Please forward CVs to sue.stone@firstchoiceuk.com
· If you do not hear from us within 7 days, then you application has been unsuccessful.
IND25
Sue Stone
Senior Recruitment Consultant - Heathrow