Spa Therapist
09041
Posted: 13/03/2025
- £26000 - £31500
- Berkshire
- Permanent
Our client close to Windsor are looking for a Spa Therapist
Reports To: Spa Director
POSITION OVERVIEW
Provide a consistently excellent and professional treatment service to guests, operating to Company Standards, following procedures and protocols specified.
Provide all guests with Home Care advice with a focus on product recommendation
ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS
(Please note Guest includes male and female resident guests, members, Spa Day guests and external treatment clients)
§ To have impeccable personal presentation at all times, highly groomed, polished appearance. Uniform, accessories, hair, make up (compulsory) in line with Spa standards.
§ Carry out all treatments (after training as appropriate) on the Spa treatment menu adhering to procedures and standards specified. Please note that at least 50% of the Spas business is massage of various kinds including Deep Tissue Massage.
§ Greet all guests by name, carry out consultation, discuss medical issues and guest priorities and expectations of the treatment.
§ Respect guests privacy and confidentiality at all times.
§ Give after treatment advice and make appropriate product recommendations to all treatment guests thereby generating retail revenue.
§ Prepare treatment room in accordance with standards prior to every treatment and clean and tidy up after each treatment.
§ Clean, tidy and ensure perfect presentation of treatment rooms, manicure/pedicure suite and preparation room. Perform cleaning duties as when required.
§ Be fully conversant with the departmental standards and ensure that these are adhered to for every guest.
§ Ensure use of professional products is appropriate for the treatment and not excessive in order to safeguard the cost of treatments target.
§ Assist with stock taking when required.
§ Attend treatment and product training courses as required.
§ Participate in team meetings.
§ Liaise closely with Receptionists regarding appointment schedules and changes to schedules.
§ Take direction and instruction from Managers and Spa Receptionists to accommodate the needs of guests and to ensure the smooth running of the department.
§ Communicate effectively with Spa Receptionists to ensure a seamless service is provided to guests and a professional image is maintained.
§ Be flexible, expect changes to work schedules and adjustments to shifts to suit the needs of the guests.
§ Be conversant with hotel policies regarding health and safety, fire and security.
§ Assist with receptionist and spa attendant duties when required.
QUAIFICATIONS & DESIRABLES
· Fully qualified Therapist, preferably ITEC, CIDESCO, CIBTAC or equivalent
· Minimum NVQ Level 3
· Ideally a qualification in deep tissue massage
· Previous experience in a five star spa environment
· Attention to detail
· Excellent presentation standards
· Strong customer service skills
Salary ranges from GBP26k - GBP31.5k dependant on experience, please note you will also receive service charge of GBP3.5k to GBP4k on top of your annual salaries.
**If you have not heard back from us within 7 working days please assume you have been unsuccessful**
Reports To: Spa Director
POSITION OVERVIEW
Provide a consistently excellent and professional treatment service to guests, operating to Company Standards, following procedures and protocols specified.
Provide all guests with Home Care advice with a focus on product recommendation
ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS
(Please note Guest includes male and female resident guests, members, Spa Day guests and external treatment clients)
§ To have impeccable personal presentation at all times, highly groomed, polished appearance. Uniform, accessories, hair, make up (compulsory) in line with Spa standards.
§ Carry out all treatments (after training as appropriate) on the Spa treatment menu adhering to procedures and standards specified. Please note that at least 50% of the Spas business is massage of various kinds including Deep Tissue Massage.
§ Greet all guests by name, carry out consultation, discuss medical issues and guest priorities and expectations of the treatment.
§ Respect guests privacy and confidentiality at all times.
§ Give after treatment advice and make appropriate product recommendations to all treatment guests thereby generating retail revenue.
§ Prepare treatment room in accordance with standards prior to every treatment and clean and tidy up after each treatment.
§ Clean, tidy and ensure perfect presentation of treatment rooms, manicure/pedicure suite and preparation room. Perform cleaning duties as when required.
§ Be fully conversant with the departmental standards and ensure that these are adhered to for every guest.
§ Ensure use of professional products is appropriate for the treatment and not excessive in order to safeguard the cost of treatments target.
§ Assist with stock taking when required.
§ Attend treatment and product training courses as required.
§ Participate in team meetings.
§ Liaise closely with Receptionists regarding appointment schedules and changes to schedules.
§ Take direction and instruction from Managers and Spa Receptionists to accommodate the needs of guests and to ensure the smooth running of the department.
§ Communicate effectively with Spa Receptionists to ensure a seamless service is provided to guests and a professional image is maintained.
§ Be flexible, expect changes to work schedules and adjustments to shifts to suit the needs of the guests.
§ Be conversant with hotel policies regarding health and safety, fire and security.
§ Assist with receptionist and spa attendant duties when required.
QUAIFICATIONS & DESIRABLES
· Fully qualified Therapist, preferably ITEC, CIDESCO, CIBTAC or equivalent
· Minimum NVQ Level 3
· Ideally a qualification in deep tissue massage
· Previous experience in a five star spa environment
· Attention to detail
· Excellent presentation standards
· Strong customer service skills
Salary ranges from GBP26k - GBP31.5k dependant on experience, please note you will also receive service charge of GBP3.5k to GBP4k on top of your annual salaries.
**If you have not heard back from us within 7 working days please assume you have been unsuccessful**
Abigail Mason
Recruitment Consultant - Heathrow