Road Operations Manager
07227
Posted: 15/01/2025
- £45000 - £50000
- Basildon
- Permanent
Our client is looking for a Road Operations Manager
Job Summary
Manage and develop the Transport team, providing support to other Branches with guidance on fleet management and supplier relationships
Key duties and responsibilities:
· Manage the daily road operations (UK & European) for all Essex clients.
· Coordinate and manage the scheduling and dispatch of the fleet along with developing and mentoring the transport team
· To respond to any clients in a timely and professional manner.
· Ensure high standards of customer service are maintained, addressing any issues or complaints promptly and effectively.
· Manage all Road suppliers, looking for quality service levels at a competitive cost.
· Weekly/Monthly reporting to BM for the road department.
· Implement cost- effective strategies for fleet utilisation and fuel savings
· Close coordination and communication with Warehouse Manager regarding truck arrivals/departures using current booking in procedures.
· Lead, motivate, and manage a small team of drivers and office staff
· Manage the transport budget, ensuring cost control and financial efficiency
Person Specification:
· Proven experience in Freight Forwarding transport management - 3-5 years
· CPC qualification would be advantageous
· Strong and detailed knowledge of transport regulations and compliance
· Ability to work under pressure, managing multiple tasks and projects simultaneously, whilst also supporting other parts of the operation.
· Excellent customer service skills.
· Computer literate, Microsoft office applications.
· Committed and able to deal with challenging scenarios.
· Flexibility in the workplace.
· Supportive of an evolving workplace.
· Proactive in actions and communications.
· Able to work in a fast paced environment, working to tight deadlines.
· Excellent communication and interpersonal skills
Key Performance Indicators
· Customer feedback.
· Internal Audits.
· Regular Appraisals.
The hours are 9am to 5.30pm Monday to Friday but flexibility is required.
Salary up to GBP50K depending on experience. Excellent benefits.
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
Job Summary
Manage and develop the Transport team, providing support to other Branches with guidance on fleet management and supplier relationships
Key duties and responsibilities:
· Manage the daily road operations (UK & European) for all Essex clients.
· Coordinate and manage the scheduling and dispatch of the fleet along with developing and mentoring the transport team
· To respond to any clients in a timely and professional manner.
· Ensure high standards of customer service are maintained, addressing any issues or complaints promptly and effectively.
· Manage all Road suppliers, looking for quality service levels at a competitive cost.
· Weekly/Monthly reporting to BM for the road department.
· Implement cost- effective strategies for fleet utilisation and fuel savings
· Close coordination and communication with Warehouse Manager regarding truck arrivals/departures using current booking in procedures.
· Lead, motivate, and manage a small team of drivers and office staff
· Manage the transport budget, ensuring cost control and financial efficiency
Person Specification:
· Proven experience in Freight Forwarding transport management - 3-5 years
· CPC qualification would be advantageous
· Strong and detailed knowledge of transport regulations and compliance
· Ability to work under pressure, managing multiple tasks and projects simultaneously, whilst also supporting other parts of the operation.
· Excellent customer service skills.
· Computer literate, Microsoft office applications.
· Committed and able to deal with challenging scenarios.
· Flexibility in the workplace.
· Supportive of an evolving workplace.
· Proactive in actions and communications.
· Able to work in a fast paced environment, working to tight deadlines.
· Excellent communication and interpersonal skills
Key Performance Indicators
· Customer feedback.
· Internal Audits.
· Regular Appraisals.
The hours are 9am to 5.30pm Monday to Friday but flexibility is required.
Salary up to GBP50K depending on experience. Excellent benefits.
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
Richard Edwards
Operations Manager - Heathrow