Import forwarder

We are working with a Medium Sized Freight Forwarder who are looking for 2 x Import Freight Forwarders.

1 role hours are Sunday to Wednesday - working either 8am to 6pm or 7am to 5pm salary with shift GBP30K + GBP2K shift allowance total GBP32K.
1 role is Monday to Friday 9am-5.30pm and salary GBP30K

The role is to provide excellent customer service to customers, including clearances, quotes, arranging shipments/deliveries, invoicing. Any export knowledge advantage as will be a little export.

Role Involves:
· Start to finish Imports.
· Follow strict and time sensitive SOPs/KPIs to ensure compliance.
· Work closely with internal and external customers.
· Provide good customer service
· Ensure invoicing, job costings, CIA are all updated
· Customs Entries on CDS
· Cost Control
· Ensure all reports including internal and customer specific are completed within the deadlines.
· Resolve queries from customers and suppliers.
· Work closely with the Operations Manager for Internal and external rates reviews.
· Remain in contact with customers and suppliers to maintain relationship.

Experience needed.
· Import starts to finish experience
· Proven operational experience
· Proven customer service experience
· Good IT skills
· Any knowledge of Export Air, Sea Road operations. Advantage
· Problem solving skills
· Ability to action SOPs.
· Flexible approach to workload and hours.

Please forward CVs to sue.stone@firstchoiceuk.com

If you have not heard from us within 7 days, then you application has been