Courier Customer Services Clerk
08791
Posted: 21/11/2024
- £28000
- Heathrow
- Permanent
Courier Customer Services Clerk required to join this busy team
Mon-Fri.
Rotation of 0900 - 1800 / 0800 - 1700 / 0700 - 1600hrs.
Key Tasks
Strong communication, including writing, speaking and active listening
Great customer service skills, including interpersonal conversation, patience, and empathy
Good problem-solving and critical thinking skills
In-depth knowledge of industry best practices
Basic math and accounting skills
Organization, time management and prioritization abilities
Ability to be discreet and maintain the security of client information
Effective computer skills to input to use account management software in a timely and efficient
manner
Excellent knowledge of excel, ideally with Intermediate experience level, able to use pivot tables and
formulas.
Ideal candidate will come from a Courier/logistics background
Salary max GBP28,000 p/a
25 days holiday per year, excl bank holidays, overtime 1.5 p/h, yearly bonus related to performance / minimal absence.
Must have 5-year DBS checkable background available.
Customer service experience is essential.
Please send your CV to kellie.buckley@firstchoiceuk.com
Mon-Fri.
Rotation of 0900 - 1800 / 0800 - 1700 / 0700 - 1600hrs.
Key Tasks
Strong communication, including writing, speaking and active listening
Great customer service skills, including interpersonal conversation, patience, and empathy
Good problem-solving and critical thinking skills
In-depth knowledge of industry best practices
Basic math and accounting skills
Organization, time management and prioritization abilities
Ability to be discreet and maintain the security of client information
Effective computer skills to input to use account management software in a timely and efficient
manner
Excellent knowledge of excel, ideally with Intermediate experience level, able to use pivot tables and
formulas.
Ideal candidate will come from a Courier/logistics background
Salary max GBP28,000 p/a
25 days holiday per year, excl bank holidays, overtime 1.5 p/h, yearly bonus related to performance / minimal absence.
Must have 5-year DBS checkable background available.
Customer service experience is essential.
Please send your CV to kellie.buckley@firstchoiceuk.com
Kellie Buckley
Senior Recruitment Consultant - Heathrow