Customer Service Administrator

Customer Service Administrator – Transport 

Temp to Perm Contract – Immediate Start Available. 

Paying £25,000 per year. 

Full-time, 8:00am – 5:00pm.

Based in Birmingham (B8).

We are working with a Birmingham-based Transport and Haulage organisation who are seeking a Customer Service Administrator to join their team.

We are seeking a candidate with strong customer service and administration experience, ideally within a Transport or Logistics environment.

Duties of the Customer Service Administrator may include:

• Taking all Transport booking details.
• Tracking and tracing freight and updating the freight status.
• Pre-advise of any deliveries or failed deliveries.
• Liaising with clients and partners via the phone, email and messaging via the internal system.
• Running reports.
• Resolving any queries.
• General administrative duties as required.

We are seeking a candidate with strong customer service experience, ideally within a Transport or Logistics organisation. The successful candidate will possess excellent communication skills and be able to handle and resolve queries in a timely and efficient manner.