Cargo C/S Executive - Heathrow
08984
Posted: 30/12/2024
- £25000 - £40000
- Heathrow
- Permanent
We are recruiting for Cargo Customer Service executives to join this leading Heathrow agent
Ideally looking for Airline or GSA or Freight Handling background.
Role Includes:
Manage complete end to end booking process.
Interface with UK freight forwarders, overseas offices, interline partners, GHA's & other offices.
Keeping in-house and airline systems up to date, including full data, including full data capture.
Oversee Pre Bookings
Acting as main contact through both customer calls and emails.
Managing capacity control and priorities
Responding to request for tracking information & post flights
Dealing with customer complaints and service issues
Provide booking list to GHA's and pre alert outstations.
Experience needed:
Ideally Airline, GSSA or freight forwarding experience
1st class customer service skills and good understanding of the cargo market
Ability to work in a fast pace environment.
Good interpersonal skills
Good IT, organisation skills.
to Friday 9am - 5.30pm
Fantastic salary cGBP25k-GBP40k, depending experience
Please forward CV's to kellie.buckley@firstchoiceuk.com
* If you do not hear from us your application has been unsuccessful.
Ideally looking for Airline or GSA or Freight Handling background.
Role Includes:
Manage complete end to end booking process.
Interface with UK freight forwarders, overseas offices, interline partners, GHA's & other offices.
Keeping in-house and airline systems up to date, including full data, including full data capture.
Oversee Pre Bookings
Acting as main contact through both customer calls and emails.
Managing capacity control and priorities
Responding to request for tracking information & post flights
Dealing with customer complaints and service issues
Provide booking list to GHA's and pre alert outstations.
Experience needed:
Ideally Airline, GSSA or freight forwarding experience
1st class customer service skills and good understanding of the cargo market
Ability to work in a fast pace environment.
Good interpersonal skills
Good IT, organisation skills.
to Friday 9am - 5.30pm
Fantastic salary cGBP25k-GBP40k, depending experience
Please forward CV's to kellie.buckley@firstchoiceuk.com
* If you do not hear from us your application has been unsuccessful.
Kellie Buckley
Senior Recruitment Consultant - Heathrow