Air Imports Customer Service Coordinator
09248
Posted: 19/04/2025
- £30000 - £33000
- Heathrow
- Permanent
We are working with an established agent who are looking to recruit an Air Imports Customer Service Coordinator.
Monday to Friday either 9.5.30pm or 8am-4.30pm
About the role
· Provide good Customer Service
· Liaising with overseas agents
· Providing selling rates
· Quotes
· Customs Clearance
· Arranging Transport
· Costing of files
· Invoicing
· Reclaims
· Milestone updates
· Checking and monitoring of arrivals
· Invoice queries
· Complete any other duties as required
Personal Specification
· You have previous experience in Air Import
· You are well organised, prioritising and working within key deadlines in a fast-paced environment.
· You can work thoroughly, methodically with an excellent attention to detail.
· You can work collaboratively with other members of the team as well as key stakeholders across the group.
· You have the natural ability and enjoy building and maintaining strong working relationships.
· You excel with a team environment as well as being able to work autonomously when required.
· You are flexible, adaptable, and open minded and respond well to the ever-changing priorities and challenges while remaining calm and focussed on getting the job done.
· You are proactive looking at ways to improve processes and have the initiative to put them forward and where possible into practice.
· You actively seek ways to enhance your knowledge and improve your performance; and
· You are self-motivated, have huge drive and ambition - you thrive off achieving great success and helping to build a great place to work!
· If you have fantastic communication skills and want to be a part of small team of industry experts, then please apply!
Salary depends on experience, plus all the below benefits.
· Generous holiday allowance which rises with service.
· Recognition awards and Incentives.
· Length of service incentives
· Enhanced occupational maternity pay
· Profit share scheme
· Salary sacrifice pension scheme
· Life assurance
· Health cash plan
· Mental health and stress hotline
· Retail discounts and awards
· Discounted health club membership
· Real career opportunities
· Team bonding opportunities and events
Please forward CVs to sue.stone@firstchoiceuk.com
· IF you have not heard from us within 7 days your application has been unsuccessful.
Monday to Friday either 9.5.30pm or 8am-4.30pm
About the role
· Provide good Customer Service
· Liaising with overseas agents
· Providing selling rates
· Quotes
· Customs Clearance
· Arranging Transport
· Costing of files
· Invoicing
· Reclaims
· Milestone updates
· Checking and monitoring of arrivals
· Invoice queries
· Complete any other duties as required
Personal Specification
· You have previous experience in Air Import
· You are well organised, prioritising and working within key deadlines in a fast-paced environment.
· You can work thoroughly, methodically with an excellent attention to detail.
· You can work collaboratively with other members of the team as well as key stakeholders across the group.
· You have the natural ability and enjoy building and maintaining strong working relationships.
· You excel with a team environment as well as being able to work autonomously when required.
· You are flexible, adaptable, and open minded and respond well to the ever-changing priorities and challenges while remaining calm and focussed on getting the job done.
· You are proactive looking at ways to improve processes and have the initiative to put them forward and where possible into practice.
· You actively seek ways to enhance your knowledge and improve your performance; and
· You are self-motivated, have huge drive and ambition - you thrive off achieving great success and helping to build a great place to work!
· If you have fantastic communication skills and want to be a part of small team of industry experts, then please apply!
Salary depends on experience, plus all the below benefits.
· Generous holiday allowance which rises with service.
· Recognition awards and Incentives.
· Length of service incentives
· Enhanced occupational maternity pay
· Profit share scheme
· Salary sacrifice pension scheme
· Life assurance
· Health cash plan
· Mental health and stress hotline
· Retail discounts and awards
· Discounted health club membership
· Real career opportunities
· Team bonding opportunities and events
Please forward CVs to sue.stone@firstchoiceuk.com
· IF you have not heard from us within 7 days your application has been unsuccessful.
Sue Stone
Senior Recruitment Consultant - Heathrow